Service og informasjon

Valid from Saturday, 15 January 2022 through Tuesday, 08 February 2022.

The current state ordinance of Schleswig-Holstein allows us to continue to open our Holiday and Resort Park Weissenhäuser Strand and ***Strandhotel in compliance with the 2G+ provision (2G+ = vaccinated or recovered and a negative test OR vaccinated or recovered and a booster shot).

A prerequisite is the compliance with – and the enforcement of – certain rules and requirements. We take HYGIENE STANDARDS VERY seriously. Therefore, due to the current hygiene requirements, at the Holiday and Resort Park Weissenhäuser Strand we have taken the necessary measures to conform to this new situation so that we can ensure that you have a relaxing and safe holiday while providing the highest level of safety.

In order to ensure that your stay with us is as pleasant as possible, we kindly ask you to take note of the following information and to strictly adhere to it during these uncommon times. If you have any questions, please feel free to contact us at any time.

Data privacy and contact tracing

• We are obligated to request your personal data upon arrival. In addition, we must document this data in writing and store it.
• In accordance with the applicable data privacy laws, your data is handled confidentially.

The following documents are required for arrival and entry

• Fully vaccinated persons who have received three shots (two vaccine shots plus one booster shot): Please present your proof of vaccination/vaccination card.
• Fully vaccinated persons who have received two shots (with the second shot being at least 15 days old but not older than 3 months): Please present your proof of vaccination /vaccination card.
• Fully vaccinated persons whose second shot is older than 3 months: Please present your proof of vaccination/vaccination card and a valid negative test (not older than 24 hours).
• Fully vaccinated persons who have received two shots and have recovered from COVID: Please present your proof of vaccination/vaccination card and proof of recovery. 
• Recovered persons (between the 29th day and three months after recovery): Please present proof of recovery.
• Unvaccinated persons (due to medical reasons): Please present the appropriate medical certificate as well as a valid negative test result (not older than 24 hours). Please note the requirement for re-testing every 24 hours.
• Unvaccinated persons: No entrance permitted. 
• Children under the age of seven: Exempt from this obligation.

The following applies to parents with school-age children:

Students who are still minors must present the school certificate (in either digital form or as a hard copy) that states that they are regularly tested as part of a binding school safety concept.
OR
Proof of (negative) test conducted at an official test centre (not older than 24 hours). Please note the requirement for re-testing every 24 hours.

• Tests taken prior to arrival must be conducted at an official test centre located in your current place of residence.
• Self-tests are not valid.
• Antigen rapid tests or PCR tests (not older than 48 hours) are valid.

Check-in: All guests and all members of each booking party must come to the entrance in front of the information building for a 2G+ control check.

The accommodations may only be used in accordance with the 2G+ provision. If a guest cannot comply – or refuses to comply – with this provision, then we are not permitted to accommodate this guest. Travel expenses will not be reimbursed.

General hygiene measures and information

• Prior to your arrival, all frequently used surfaces in your booked accommodation have been disinfected and the room(s) well-ventilated.
• Our indoor attractions can once again be fully utilised. This includes the Subtropical Aqua Park, Adventure Jungle Land, “Heimspiel” arcade and game room, as well as the Dünenbad in the ****Strandhotel. Please check online in advance or on-site about the applicable hygiene measures and restrictions.
• The 2G+ provision applies at Subtropical Aqua Park and in the Dünenbad in the ****Strandhotel. Please be prepared to present the proper documentation.
• The 2G provision along with a mask mandate apply at Adventure Jungle Land, the Heimspiel Arcade, and further attractions.
• You will be responsible for adhering to all other hygiene and social-distancing measures during the duration of your stay.
• Our guest services are well-equipped for thoroughly cleaning and disinfecting all areas accessible to the public. All types of surfaces, including touchscreens, tables, chairs, and door handles, are regularly disinfected.
• A guest infected with the corona virus (COVID-19) will be asked to leave the premises immediately. Their departure from the hotel must be coordinated with the competent public health department. Travel expenses will not be reimbursed.

Symptoms

• If you feel ill in any way or have had contact with an infected person within the last fourteen days, please stay at home for your own protection as well as for the protection of those around you. Furthermore, please consult a doctor.
• A guest infected with the corona virus (COVID-19) will be asked to leave the premises immediately. Their departure from the hotel must be coordinated with the competent public health department. Travel expenses will not be reimbursed

Restaurants and catering services

• In all indoor and outdoor dining locations, masks may only be removed in fixed or marked seating or standing areas.
• The 2G+ provision applies to all guests. Please be prepared to present the proper documentation.
• Table reservations must be made either online or by phone in advance. Making a reservation at the restaurant is not possible.
• Please consult the information posted at the restaurant as well as on our website regarding the specified time slots.
• Feel free to use our take-away service and pick-up your pre-ordered food and beverages from the respective restaurant.
• All restaurants are subject to a curfew from 11:00 p.m. to 5:00 a.m.

Mandatory use of masks

• All guests are required to wear a medical face mask in the following areas:
• In all public areas, such as Dünengalerie, hotel lobby, hallways, stairways, lifts, lavatories.
• When visiting all indoor attractions, such as Adventure Jungle Land and the Heimspiel Arcade.
• Inside all restaurants.
• During body-related treatments (for example, cosmetic treatments, massages, wellness treatments)
• Approved masks include medical masks (DIN EN 14683:2019-10) or FFP2 masks (DIN EN 149:2001) as well as KN95/N95 masks. Cloth masks or self-made masks are not permitted.
• All of our employees wear approved face masks when communicating with and serving our guests.
• Children under the age of six are exempt from the mask mandate as well as persons who have a valid medical certificate.

Social-distancing guidelines

• The social-distancing guideline of 1.5 metres (approx. 6 ft.) no longer applies.
• You are responsible for all other measures related to hygiene or social-distancing guidelines during your stay. You may, of course, continue to practice social distancing.

Payment

• If possible, please use contactless forms of payment.
• You can still pay cash if required.
• Payment at the on-site test centre is only possible using an EC (debit) or credit card. When booking your test appointment online, payment may only be made using PayPal.

Rebooking

• Our terms and conditions for cancellations are included or can be found here on our website.

Information

An essential part of your booking is the agreement to adhere to all prescribed and designated hygiene guidelines. Once you have entered the premises of the Holiday and Resort Park Weissenhäuser Strand, you agree to the regulations listed above. Our employees are authorised to remind you to comply with the measures. In the event of non-compliance with these measures, we are obliged to ask you to return immediately to your place of residence in accordance with the competent public health department. In such a case, you will be responsible for the organisation of your return trip and will be responsible for all related costs incurred.

We will continue to provide updates regarding the latest information and most recent developments via our homepage www.weissenhaeuserstrand.de and through our social media channels (Facebook, Instagram, Twitter).

Thank you for your understanding.
Your Weissenhäuser Strand Team

Se PDF med inventarliste

Ja, prisen inkluderer alltid sengetøy, håndklær og kjøkkenhåndklær. Det bør medbringes håndklær både for bruk i det Subtropiske badeland og på stranden. 

Du kan bestille barneseng i forbindelse med din reservasjon. En barneseng koster € 4,00 per. natt. Du kan også bestille barnestoler. De er gratis. For gjester med små barn kan vi tilby diverse utstyr til rådighet. For eksempel kan du bestille et babybadekar som leveres til ferieboligen før ankomst. Du kan også bestille flaskevarmer (€ 20 depositum) og babypotte (€ 5 depositum). Disse hentes på gjestservicen på Dorftplatz etter ankomst mot betaling av depositum. Beløpet returneres når uskadd utstyr returneres. Utstyr kan bestilles sammen med din ferieboligen ved å angi bestillingen under "melding" eller på annen måte informere om dette når du bestiller.

Det er kun stekeovn og oppvaskmaskin i våre nyeste leiligheter, de to roms "Am Wald" og 3 roms "An der Düne". I alle øvrige ferieboliger er det mikrobølgeovn.

Ja, alltid.

Leiligheter: Klar for innflytting fra kl. 17.00, utflytting senest kl. 10.00.

****Strandhotell: Ankomst fra 15.00, avreise senest kl. 11.00.

Du kan bruke alle fritidsaktiviteter på ankomstdagen før innflytting, og på avreise dagen etter utflytting av bungalower, leiligheter og værelser.

Ferieparken: alle dager kl. 08.00 - 19.00

****Strandhotell: Døgnet rundt, alle dager

I så fall kan du hente nøkkelen i resepsjonen på Strandhotellet. Det er innkjørsel til Strandhotellet i ferienparkens vestre ende.

Sparen Sie Zeit. Mit unserem Quick Check-In beginnt Ihr Urlaub früher.
Alle Informationen und wie Sie sich anmelden können, finden Sie hier.

Ja, Frühstück oder Halbpension können unsere Ferienwohnungs- und Ferienhausgäste dazubuchen. Aktuelle Informationen und Preise finden Sie hier.

Frühstück wird serviert von 07:00 - 11:00 Uhr.
Abendessen wird serviert von 18:00 - 21:00 Uhr.

Ja, unsere Gäste können auch einen Hotelservice aufbuchen. Bitte wenden Sie sich hierzu direkt vor Ort an unsere Kollegen am Service Point.

Enthalten ist eine Sichtreinigung der Ferienwohnung / des Ferienhauses (Sanitärreinigung, Leeren der Mülleimer, Staubwischen auf leeren Flächen, Betten richten, bei Bedarf Bettwäschewechsel, Reinigung des Fußboden) und der Handtuchwechsel.

Preis: 15,00€ pro Hotelservice.

****Strandhotell: Ankomst fra 15.00, avreise senest kl. 11.00.

Du kan bruke alle fritidsaktiviteter på ankomstdagen før innflytting, og på avreise dagen etter utflytting av bungalower, leiligheter og værelser.

• Døgnet rundt, alle dager

Det skiftes om nødvendig håndklær hver dag ved rengjøring, og sengetøy hver 4. dag.

Ferieperiode A: Fra 10,00 €. (pr. opphold pr. person)

Ferieperiode B: Fra 15,00 €. (pr. opphold pr. person)

Ferieperiode C: Med Mega-Tropenbillett koster det fra 34,00 €. pr. person for hele oppholdet. Mega-Tropenbillett gir fri adgang til Jungelland og 3 timer gratis adgang til det Subtropiske Badeland hver dag (prisen gjelder for alle over 3 år). Tilgang til saunalandskapet betales separat.

Subtropiske Badeland: Hver dag kl. 09.30 - kl. 20:30 (inngang stenger kl. 19.00)

Jungelland: Hver dag kl. 10.00 - kl. 21:00, fredag og lørdag til kl. 22:00

Med forbehold om endringer.

En bane koster fra € 9,00 (pr. time)

Du kan kontakte vår velværeavdeling i Dünenbad (personlig service i resepsjonen i åpningstiden), på tlf. +49 4361 55 2775 eller e-post wellness@weissenhaeusersrand.de.

De ulike barneaktivitetene er rettet mot barn over 4 år. Kidz Club er gratis for alle barn som er ifølge med voksne. For ikke ledsaget barn som er under tilsyn av ansatte i Kidz Club, så betales 2,00 euro pr. barn for 1 time med deltakelse.

For gjestene på Strandhotellet er bruk av Dünenbad gratis. For gjester i leiligheter eller bungalower koster tilgang til Dünenbad € 9,00 for 2 timer og € 12,00 for en hel dag.

Die aktuellen Preise finden Sie auf unserer WaWaCo-Seite.

Unsere aktuellen Preise finden Sie hier.

Kinder unter 4 Jahren haben freien Eintritt.

Strandkorbverleih Grit Gödecke (bei Svens Surfschule)

• Telefon 04361 626 53 00
• Mobil 0173 307 64 90

Strandkorbverleih Nicole Nelsen (bei der Seebrücke am ****Strandhotel)

• Telefon 04382 1266
• Mobil 0157 740 164 92

Våre feriegjester kan fritt parkere på anviste parkeringsplasser under hele oppholdet. Du trenger ikke bilen til å transportere deg rundt i ferieparken under oppholdet.

At the Holiday and Resort Park Weissenhäuser Strand, you can pay using your smartphone.

• In order to make payments using your smartphone, you will either need a credit card or a mobile contract as well as the corresponding app on your smartphone.
• To make payment, swipe the smartphone containing a near-field communication (NFC) function a few inches above the reader located at the till and the payment is processed.
• Other providers require you to scan the displayed QR code at the card reader located at the till. In some other cases, a code is displayed. This code must subsequently be scanned by the cashier.

If you have any questions, please ask one of our employees.

Transport koster ca. 5, - € pr. person (over 4 år). Bagasje inkludert. Transporten bør bestilles i forbindelse med selve bestilling av oppholdet.

Ja, i "Blockhaus" mellom Jungelland og Galaria kan du leie sykler og barnesykler for 4 timer, 1 hel dag eller 1 uke. Sykkelhjelmer leies kun ut til barn; men er til gjengjeld gratis.

Se de aktuelle prisene her.

Du kan betale med Euro i kontanter, med Euro- eller Visakort, eller med kredittkort. Det er også en minibank til tyske og internasjonale kredittkort på feriesenteret. Du får ikke betalt med norske kroner ved Weissenhäuser Strand.

Ja, i lobbyen og på alle rommene på Strandhotellet, i Jungelland, WaWaCo, Dünengaleriet, restauranter og i leilighetene og bungalower kan du benytte deg av trådløst internett. Tilgang til nettverket er tilgjengelig ved å skrive inn navn på gjest (oppført i booking bekreftelsen) og bolignummer.

Nei, av sikkerhetsgrunner er det ikke lov å grille, verken inne i bungalower, leiligheter eller penthouse, utenfor på balkonger, terrasser eller i andre åpne områder.

Nei, er dette ikke mulig.

Ja, på "Dorf Platz" (Landsbytorvet) er det et supermarked Edeka med blant annet eget bakeri og slakter.

Ta kontakt:

Herr Dr. med. Lutz Stöve
Oldenburg in Holstein
Schleswig-Holstein

Schauenburger Str. 13
23758 Oldenburg in Holstein
Telefon: 04361 4005

TV og underholdning

• Vårt ukeprogram kan alltid sees på kanal 66.
• Les mer om bruk av TV på våre TV-informasjonskanal.
• Du kan se filmer om Weissenhäuser Strand på vår Youtube-kanal: www.youtube.de/weissenhaeuserstrand

Nein, das Rauchen ist in den Ferienwohnungen und Ferienhäusern sowie auf den Balkonen nicht gestattet.

Sollten Sie in einer Unterkunft rauchen, behalten wir uns vor, Ihnen die zusätzliche Reinigung in Rechnung zu stellen.

Haben Sie Fragen, benötigen Sie etwas oder brauchen Sie Hilfe, dann kommen Sie zum unserem Service Point auf dem Dorfplatz. Unsere Kollegen helfen Ihnen gerne weiter.

Sie sind täglich von 9:00 bis 20:00 Uhr für Sie da.

Ja, am Dorfplatz gibt es einen Waschsalon mit Waschmaschinen und Trocknern.

Eine Wäsche kostet 2 € (2 x 1€-Stück).

Ja, bitte kommen Sie zur Versendung Ihrer Post an unsere Poststation an der Information / Check-in.

Karten, Briefe, Pakete und Koffer können direkt an die Poststation am Weissenhäuser Strand versendet werden. Nutzen Sie dazu die folgende Lieferadresse:

Familie Mustermann
Postfiliale 595
Seestr. 1
23758 Wangels

• Bei den Buchstaben B und H zahlt der Gast den regulären Eintrittspreis für das Subtropische Badeparadies und das Abenteuer Dschungelland. Die Begleitperson hat freien Eintritt.
• Rollstuhlfahrer zahlen 5,00 € Eintritt ins Abenteuer Dschungelland.