Please consider that the reservation confirmations are not processed automatically, but manually by our employees. Therefore, please understand that the confirmation of your reservation will only be processed at the earliest 5 days prior to the reservation date. Furthermore, we would like to ask you to adhere to the following parameters:
- Please only book one time slot per guest and per visit.
- Please arrive at the restaurant no later than five minutes before the beginning of your time slot.
- Please understand that we may give your table to other guests if you arrive more than 10 minutes later than your reserved time slot, since a late arrival will have an effect on all subsequent reservations.
- Your dog is also welcome to join you in the restaurant. Please include this information when making your reservation. For legal reasons, dogs are not permitted in restaurants that offer a buffet. In order to offer you a table, we require this information in advance when you are making your reservation.
- Please understand that reservations that are not cancelled will be listed as a “no-show”. Accumulating 5 no-shows may have an effect on your future reservations.
- Please understand that only reservations available in the system with the respective times are considered to be valid reservations. Any other agreements are not valid.