Heimisch

 Dear Guests!

We take hygiene standards seriously. Therefore, due to the applicable hygiene regulations, at Weissenhäuser Strand we have taken the required measures to conform to this new situation and to provide you with a relaxing holiday while offering you the best possible safety.

Please adhere to the following guidelines pertaining to your visit in our restaurant:

General hygiene policies:

In the entrance area, we have provided information regarding the applicable house and hygiene rules. Upon entering the restaurant, you are obligated to adhere to the posted hygiene measures. Our employees will monitor if guests are keeping the required social distance and are wearing a proper face mask or facial covering and having a negative corona test that is no longer than 72 hours old. Our employees are authorised to draw the guest’s attention to any failure to comply with the rules. In case of multiple violations, the employees are entitled to, upon consultation, expel guests from the hotel premises.

These regulations must be taken seriously and must be followed at all times so that our guests can be ensured of enjoying a safe and carefree stay:

• Reserving a table: Please reserve a table in advance. Why not book online right now? We cannot guarantee a table for any guests who do not have a reservation.
• You may only enter the restaurant wearing a proper face mask or facial covering, having a table reservation and a negative corona test with a maximum age of 72 hours.
• This mask or facial covering must cover your mouth and your nose.
• The face mask may only be removed while you are seated at your table. The face mask must be worn at all other times (for example, when going to the buffet or using the toilets).
• In order to protect other guests, we will refuse service to anyone who does not wear a face mask or facial covering in the restaurant.
• Keeping a minimum social distance of 1.5 metres to other guests must be adhered to while walking through the restaurant or waiting in line.
• At the buffet, all guests must use the disposable gloves provided. For purposes of environmental protection, we ask that each guest only use one pair of disposable gloves per visit.
• Guests must also wear a face mask when leaving the restaurant.

Thank you for your understanding.

We hope you have an enjoyable stay and ‘bon appetit’!
Your Weissenhäuser Strand Team

Last update: 21/05/2021

 Please consider that the reservation confirmations are not processed automatically, but manually by our employees. Therefore, please understand that the confirmation of your reservation will only be processed at the earliest 5 days prior to the reservation date. Furthermore, we would like to ask you to adhere to the following parameters:

1. Please only book one time slot per guest and per visit.


2. Please arrive at the restaurant no later than five minutes before the beginning of your time slot.


3. Please understand that we may give your table to other guests if you arrive more than 10 minutes later than your reserved time slot, since a late arrival will have an effect on all subsequent reservations.


4. Your dog is also welcome to join you in the restaurant. Please include this information when making your reservation. For legal reasons, dogs are not permitted in restaurants that offer a buffet. In order to offer you a table, we require this information in advance when you are making your reservation.


5. Please understand that reservations that are not cancelled will be listed as a “no-show”. Accumulating 5 no-shows may have an effect on your future reservations.


6. Please understand that only reservations available in the system with the respective times are considered to be valid reservations. Any other agreements are not valid.