Beginning on Monday 31 May 2021, the state mandate of Schleswig-Holstein will permit us to partially reopen the Subtropical Aqua Park under the adherence to certain conditions. We are pleased to be able to open our three pools for lane swimming. Unfortunately, we have to keep all other areas closed at this time.
We take hygiene standards very seriously. Therefore, at Weissenhäuser Strand — due to the applicable hygiene measures defined by the state — we have adapted to the situation in order to provide you with a relaxing and happy holiday while ensuring the best possible safety standards.
Below, we have collected all of the relevant information concerning your visit to the Subtropical Aqua Park:
Opening hours: 9:00 a.m. - 7:00 p.m.
Swimming time: 2 hours at a time (incl. changing times)
Available time slots: 9:00 - 11:00 a.m. / 11:00 a.m. - 1:00 p.m. / 1:00 - 3:00 p.m. / 3:00 - 5:00 p.m. / 5:00 - 7:00 p.m.
Registration: Required, on-site or by phone in advance at +49-4361-55-2761
Guests: Guests of the Holiday & Resort Park and ****Strandhotel as well as day guests.
Occupancy: Reduced occupancy per pool: two guests per swim lane or one family
Rules for admission:
Payment: contact-free, card payments requested
General hygiene requirements:
At the entrance to the Subtropical Aqua Park, a sign will inform you about the applicable house and hygiene rules. Upon entering the premises of the Subtropical Aqua Park, you are obligated to adhere to these hygiene rules and requirements. The adherence to these requirements will be regularly monitored by the Weissenhäuser Strand staff members. Our staff members have been authorized to point out any disregard for these rules. In the event of multiple violations, you will be asked to leave the premises immediately.
The following rules must be taken seriously and must be followed at all times. This ensures that we can provide you with a safe and carefree swimming experience.
Thank you very much for your understanding.
We hope you have a relaxing stay.
Your Weissenhäuser Strand Team
Last updated: Saturday 29 May 2021.
More information click here.
Upon entering the premises, each visitor accepts these house and bathing rules. All admission tickets lose their validity once the guest has left the premises. The valid prices are displayed separately. The rates for additional time or supplemental charges are also shown. An admission ticket does not include participation in a free additional programme or event. It also does not guarantee the use of a chair or lounger. Access is only granted during the posted business hours; all unlawful entry into the facility will be prosecuted. Unauthorized persons are prohibited from entering the technical, cash desk, staff member, and supervisory rooms. Due to safety reasons, some areas of the Subtropical Aqua Park are subject to video surveillance. The recordings will only be checked in suspicious cases. The recordings are provided to ensure the security and protection of the guests’ property, as well as the property of the Subtropical Aqua Park. During high-frequency periods or during school holidays, Weissenhäuser Strand GmbH & Co. KG reserves the right to limit the daily admission (for hotel guests) in the Aqua Park to 3 hours.
Furthermore, the facility management can fully or partially limit access to the Aqua Park at any time (e.g., due to operational issues, renovation work or audits). For this reason, claims against the operator or the reduction of the paid admission fee are excluded. If parts of the premises are inaccessible due to filming, events or courses, then guests do not have the right to receive a refund or a reimbursement of the admission price.
Guests must electronically close their locker themselves. They must also ensure that the locker is locked and must keep their electronic wrist bands in a safe place. Loss of the wrist band will lead to an €8 fine as well as payment of the maximum accrued value of €50; for children €10. Here, too, parents are responsible for their children.
The posted information and the instructions provided by the personnel must be followed.
Requests, suggestions and complaints are received by the supervisory staff or the management. For some special events, a deviation from the house and bathing rules may be permitted.
Last update: June, 2019